NOFRAC owns both NOFRAC.CA and nofrac.wordpress.com and publishes content on many different social media platforms which may be subject to the privacy policies of those platforms.
Please note that any one of these websites and our social media may contain links to other websites and this policy does not govern websites that are not owned and solely operated by NOFRAC or its individual and organizational membership.
Consent and policy updates
By using one of our platforms or services you consent to:
- the terms of this policy and;
- our collection, use, and disclosure of personal information in accordance with this policy.
Collection of personal information
In order to fulfill our mandate, we may collect the name, address(es), telephone number(s), and email address(es) members of the public. Additionally we collect contact information such as the email, phone number, address, and communications interests of subscribers to news updates or action signers through webforms. Information is collected in person at events, and stored in online databases.
All of the above information is collected only after you choose to provide it to us.
As with most internet services, certain generalized information is shared with us and third party services automatically, including the type of browser used, pages in our website you visited (including date and time), your IP address, and addresses of referring sites.
Purpose for collecting personal information
We only collect personal information necessary to fulfill the identified purposes of NOFRAC. Personal information is collected for the following purposes:
- To keep people informed on environmental issues and topics related to our work and provide ways to take action.
- To maintain an accurate database of members, volunteers and interested members of the public.
- To organize fundraising activities, including solicitations to donate by mail and email.
- To implement our work.
- To conduct internal surveys.
- To notify members through email action alerts, an email newsletter, print newsletter, brochures, reports, petitions, and website educational and awareness resources.
We obtain consent to use the personal information for purposes listed above at the time of collection of information. Members have the option to decline use of their personal information used for any purpose listed above.
Disclosure and retention of personal information
NOFRAC will never trades or sells contact information without their consent.
We may use a third party vendors to update websites, mail newsletters or other correspondence. The third parties in these instances are contracted to comply with strict information privacy standards, including rules and guidelines of federal privacy legislation, and are required to destroy the information supplied after one use.
We may share anonymous website data from our main website with partners who are working with us on particular projects or from other websites we have developed, however this does not contain personal identifying information. On certain projects where you have the option to enter personal information you may see a note specifying that we will share such information with partners: For example if you are signing up to attend a webinar we are hosting with a partner organization.
Aggregate information may be used in reports or other materials but this also does not contain personal information. For example we may state that we “had 13,000 actions” on a particular letter writing campaign.
Petitions delivered to a government official or letters or other actions you take may include your contact information. For example, you sign a letter as part of a campaign on our website and this informs the recipient that you have signed the letter.
If you are accessing our websites via social media, please be aware some data may be shared with social media platform providers, who use such data for a number of purposes including improving the effectiveness of social media ads. This can include information on actions you take on our site, however we do not purposefully share data with social media services. Similarly, third parties may also share with us information you consent to provide to them.
The personal information of members is protected and retained for an indefinite period unless the member requests that NOFRAC to return or destroy certain or all their information. There are limited circumstances in which NOFRAC may disclose member, donor or employee contact information, for example where required by law.
Accuracy of personal information
We make every effort to accurately record all information. If you notice errors or if your personal information has changed, please contact our Privacy Officer (coordinates are listed below) to update your file.
Protection of personal information
Personal information is stored in our database. Electronic information stored in computers is password protected. Only a limited number of NOFRAC members and supporters personnel will have access to the secured personal information. We may disclose this information to volunteers or vendors as necessary for the function of this policy.
“Cookies” are bits of information sent to your computer from a website through your browser program. Cookies help you access pages faster and allow our server to recognize you as you move from page to page. If you choose not to accept cookies some sections of our site may not be available to you. NOFRAC reads cookies specifically written for our website and does not use cookies to track a user’s internet history on other sites.
Access to personal information
This Privacy Policy is available to anyone interested. It is available on the website (nofrac.ca), or a hard copy can be obtained by contacting the Privacy Officer.
Members are entitled to access their personal information which is in the possession of NOFRAC. If a member or donor wants to see their personal information, they are welcome to contact the Privacy Officer. We will provide access to personal information (some exceptions might apply) and provide any assistance required in understanding the nature of personal information that is in our possession. There is no cost to gain access to personal information.
We may ask that the member put their request in writing. If we are unable to give access, we will inform the member or donor within 30 days, in writing, with the reasons for not giving access.
If a member wishes to make a formal complaint about our privacy practices, they may do so in writing to the attention of the Privacy Officer. The Privacy Officer will acknowledge receipt of the complaint, and ensure that it is investigated promptly and that the member or donor is provided with a formal decision and reasons in writing within 30 days.
Assuring compliance with Canada’s Anti-Spam Legislation (CASL)
NOFRAC communications will go only to recipients that express or imply consent, in accordance with CASL. Consent to receive communications may be collected verbally or in writing and includes activities like donating, indicating your interest in our work, and volunteering and taking action for the organization. Implied consent ends when a person unsubscribes or requests limitations on CEM. You will find an option to unsubscribe from emails at the bottom of our e-newsletters and other email communications. Should you continue to receive communications from us after unsubscribing please contact us to report a problem with the unsubscribe function. We will make sure you do not receive further communications via email.
Policy updates and changes
Due to the fast-changing nature of online technologies, NOFRAC may change this policy from time to time. Changes may occur without warning and they will be reflected on this page. Please check back regularly for updates.
Further inquiries
Your privacy is important to us. If you have any questions about NOFRAC Privacy Policy or concerns about the way personal information is being used, please contact our Privacy Officer. You are welcome to:
- Request access to your personal information that we have collected.
- Correct your personal information which we have collected.
- Withdraw consent for our use of your information that we have collected, for example modify your communications preferences.
- Ask us to delete your personal information, so long as it is not required for the purposes for which you submitted it or we obtained it and if there is no other legal basis for our retention of it. Please note that we may be required us to retain specific information on donation records. This may prevent us from removing such information from our internal records.
Privacy Officer is hosted by the Sierra Club Canada Foundation
PO Box 2007 STN B Ottawa ON K1P 5W3
Tel: (613) 241-4611
Toll free: 1-888-810-4204
Email: privacy@sierraclub.ca
Web: www.sierraclub.ca
This policy is made under the Personal Information Protection and Electronic Documents Act. Further information on privacy and your rights in regard to your personal information may be obtained from the Privacy Commissioner at:
Privacy Commissioner of Canada,
112 Kent Street, Ottawa, Ontario K1A 1H3
Tel: (613) 995-8210
Toll-Free: 1-800-282-1376
Fax: (613) 947-6859
TTY: (613) 992-9190
Email: info@privcom.gc.ca
Web: www.privcom.gc.ca
NOFRAC 